Return & Refund Policy

Last Updated: September 6, 2026

At Merry Led, we carefully inspect and package every order before it leaves our facility. Because our products are seasonal and prepared specifically for each order, all sales are final except in cases where the product arrives damaged or defective.

All Sales Are Final

We do not accept returns or exchanges for change of mind, incorrect selection, personal preference, or other reasons unrelated to product damage or defects.

Please carefully review your order details before completing your purchase.

Damaged Or Defective Items

If your Merry Led lights arrive damaged or defective, please contact us within 7 days of delivery at merryled@outlook.com.

To help us resolve the issue quickly, please include:

• Your order number

• Clear photographs of the damaged or defective product

• Photos of the packaging, if applicable

• A brief description of the issue

We may request additional information or photos if necessary to verify the issue.

If the item is confirmed to have arrived damaged or defective, we will work with you to provide an appropriate resolution, which may include a replacement or refund at our discretion.

Shipping Delays

Shipping delays do not qualify for cancellations, returns, or refunds.

Our standard processing time is 1–3 business days, followed by an estimated 5–8 business days for shipping and delivery. These timeframes are estimates and are not guaranteed delivery dates.

Once an order has been placed and entered processing, it cannot be canceled solely because of a shipping delay. Delays caused by shipping carriers, weather, holidays, customs, transportation disruptions, or other circumstances outside of Merry Led's control do not qualify for a refund or cancellation.

We ask that customers allow the full estimated delivery timeframe before contacting us regarding a delayed shipment.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

Merry Led is not responsible for delays, lost packages, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

Lost Or Stolen Packages

Merry Led is not responsible for packages that are lost or stolen after being marked as delivered by the shipping carrier.

If your tracking information shows that your package has been delivered but you cannot locate it, please contact the shipping carrier directly and check with household members or neighbors.

Contact Us

If your order arrives damaged or defective, please contact us as soon as possible:

Merry Led
Email: merryled@outlook.com

By placing an order with Merry Led, you acknowledge and agree to this Return & Refund Policy.