Shipping Policy

Last Updated: September 6, 2026

At Merry Led, we are committed to providing a smooth and reliable shopping experience from the moment you place your order until it arrives at your door. Please review the shipping information below to understand our processing times, delivery estimates, and other important shipping details.

Order Processing

All orders are carefully reviewed and prepared for shipment after your purchase is completed.

Orders typically require 1–3 business days to process before they are shipped. Business days are Monday through Friday and do not include weekends or holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information when available.

Please note that processing time is separate from shipping time. The estimated delivery timeframe begins once your order has been shipped.

Shipping Time

After your order has been processed, standard shipping generally takes approximately 5–8 business days.

Please keep in mind that delivery estimates are estimates and are not guaranteed delivery dates. Actual delivery times may vary depending on your location, carrier operations, weather conditions, holidays, customs procedures, or other circumstances outside of our control.

Estimated Timeline:

• Order Processing: 1–3 business days

• Shipping & Delivery: 5–8 business days

• Total Estimated Time: 6–11 business days

Tracking Information

Once your order has been shipped, you may receive tracking information by email. Tracking updates can sometimes take a short period of time to appear after the package has been handed over to the shipping carrier.

If your tracking information does not immediately show movement, please allow a few business days for the carrier's system to update.

Shipping Delays

While we work hard to ensure your order arrives within the estimated timeframe, Merry Led cannot guarantee delivery dates.

Shipping delays may occur due to circumstances beyond our control, including but not limited to:

• Severe weather

• Carrier delays

• High shipping volumes

• Holidays

• Incorrect or incomplete shipping information

• Customs delays

• Transportation disruptions

• Unexpected carrier issues

If your package is delayed, we appreciate your patience while the carrier works to complete delivery.

Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you realize that you entered an incorrect address, please contact us as soon as possible at merryled@outlook.com. We will do our best to assist you; however, we cannot guarantee that an address can be changed once an order has entered processing or been shipped.

Merry Led is not responsible for orders delivered to an incorrect address due to incorrect or incomplete information provided by the customer.

Lost, Stolen, or Misdelivered Packages

Once an order has been marked as delivered by the shipping carrier, Merry Led is not responsible for packages that are lost, stolen, or misplaced after delivery.

If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend checking around your property, asking household members or neighbors, and contacting the shipping carrier directly for further assistance.

International Orders

For international orders, delivery times may vary depending on the destination country and local carrier operations.

International shipments may also be subject to customs processing, which can cause additional delays. Any customs duties, taxes, import fees, or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

Merry Led cannot control the processing times of customs agencies or local delivery services.

Address Changes & Order Cancellations

If you need to change your shipping address or cancel an order, please contact us as soon as possible at merryled@outlook.com.

We will make every reasonable effort to accommodate requests received before an order has been processed or shipped. Once an order has entered fulfillment or been shipped, we may be unable to make changes or cancel the shipment.

Contact Us

If you have any questions regarding your order or shipping, our customer support team is happy to help.

Please contact us at:

Merry Led
Email: merryled@outlook.com

When contacting us about an order, please include your order number so we can assist you as quickly as possible.

Thank you for choosing Merry Led and for allowing us to be part of your holiday decorating! 🎄✨